Frequently Asked Questions

Here's a selection of our most frequently asked questions. Can't find the answer? Call our customer care team on 0800 988 2898 or use the live chat feature.

How much are your chairs?

Chairs from just £895.

Riser recliners from £1,199.

Because many of our products are crafted to fit each individual customer, it can be difficult to display exact prices. Every chair can be tailored with a wide range of fabrics, options, and accessories, meaning no two products are ever quite the same  and we never want to mislead anyone.

That’s why we offer a free, no‑obligation home demonstration. You can experience the comfort first‑hand, discuss your needs with our trained advisor, explore fabrics, try accessories, and build a recliner that’s made around you.

For personalised pricing, simply book your free home demonstration, and we’ll give you an accurate quote for your Recliner Factory product.

Why don't you have a store?
What's involved with my home demonstration?
Can I have someone with me at the home demonstration?

Delivery

Is delivery included?
What happens to my old furniture?
What do I do on the day of delivery?
How long does it take to deliver?
What do I do if I have problem regarding my delivery?

Riser Recliner Chair

What is a dual control riser recliner?
Does my chair come with a warranty?
How do I use my rise recliner chair?